Frequently asked
Pause, cancel, change plans, ship — the five things people ask before they commit, answered in plain language.
You can pause your subscription or skip a single shipment from your account portal before the monthly renewal cutoff — there is no fee and no minimum commitment. The month you have already paid for is always honored, so pausing simply moves your next shipment rather than canceling it.
Yes — cancel from your account portal any time before the next renewal. There is no fee and no retention flow; your subscription stays active through the end of the billing period you have already paid for.
Your account stays open with your full history intact. You will not be billed again until you resume, and when you do, your next shipment goes out on the next monthly cycle and billing picks back up at the same cadence.
Shipping is free within the continental US. Boxes leave our roastery on the 1st of each month and typically arrive within 3–5 business days. A tracking link is emailed the day your box ships so you can follow it to your door.
Switch between Sampler and Full Ritual from your account portal any time — the change is prorated against your next renewal so you only pay the difference. Your matched quiz and ritual stay the same, so the teas in your box stay matched to your biology.
Still on the fence?
The quiz takes under 3 minutes and gives you a clear matched ritual before you commit to anything. Use it to guide your decision.
Take the Quiz — It's FreeNo account required. No spam. Just your ritual.