Where we ship
Leafline currently ships to addresses within the continental United States. We are working on expanding coverage; this page will be updated as new regions come online.
Free continental US shipping
Standard shipping is included free of charge on every Leafline subscription, regardless of tier (Sampler or Full Ritual). There are no hidden handling fees, fuel surcharges, or minimum order requirements.
What we ship & when
Boxes leave our roastery on the first of each month. From there, most subscribers receive their collection within three to five business days, depending on carrier load and destination. Subscribers who join mid-month receive their first box in the next monthly cycle.
Each box is hand-packed and includes the teas for that month's ritual, tasting notes, and brewing guidance. We do not currently offer expedited shipping on monthly boxes.
Boxes we don't ship to
Because our carriers require a physical street address, we are unable to ship Leafline boxes to PO boxes, APO/FPO addresses, Alaska, Hawaii, or anywhere outside the United States. If your address falls into one of these categories, your subscription will not be activated and your card will not be charged — please email hello@leafline.tea if you'd like to be notified when international shipping opens.
Tracking & delivery
Every box ships with a carrier tracking number. Once your package is picked up, you'll receive a shipping confirmation email with the tracking link so you can follow the box from our roastery to your door.
Risk of loss and title for the box pass to you when the package is accepted by the carrier. Please make sure the address on file is current and that the delivery location is safe — front porches, side doors, and secure package rooms all work well.
Lost or marked-delivered packages
If your tracking says delivered but you can't find the package, please contact us within 14 days of the marked-delivery date. We'll work with the carrier to investigate and, where the carrier confirms loss, send a replacement or issue a credit — see our Returns Policy for the specifics.
After the 14-day window we may not be able to claim against the carrier, but we'll still do our best to make it right.
Address changes & undeliverable shipments
You are responsible for keeping your shipping address current through your account portal. We make address changes up to seven days before a box leaves the roastery; after that point an address change may not be possible for the current cycle.
If a box comes back to us as undeliverable, we will reship it at your expense or, where reshipping is uneconomical, refund the order as store credit applied to your next renewal.
Effective date
This shipping policy is effective as of 2026-08-06.